Your security is our highest priority.

As you can see, we use a variety of strong security measures designed to protect the security and privacy of your personal information:

PIN Authorization and Lockout

To use the app each time it's launched, you have to enter a six-digit PIN. Your PIN is designed to protect against use of the app by others if the device is ever lost or stolen. After three failed login attempts, the app locks, also helping to prevent unauthorized usage

Secure Registration

Our enrollment process includes strong user authentication on mobile devices. And all mobile apps contain digital signatures to help prevent malware and viruses.

Strong Authentication

During enrollment, your mobile device is activated as a "what you have" authentication factor. Combined with the 6 digit PIN as a "what you know" factor, this creates a strong authentication mechanism — important for all financial institutions.

No Personally Identifiable Data on Mobile Device

No personally identifiable information is ever stored on your mobile device within this app — in fact, an ATM receipt contains more information than this app.

End-to-End Encryption

An SSL connection is required for all communications to help protect the integrity and confidentiality of all consumer data. All sensitive data is stored encrypted in a protected database.

Data Center Security

Firethorn Holdings, LLC is a mobile banking application provider offering an Application Service Provider (ASP) solution hosted in a protected data center facility, that restricts access to the system to authorized personnel only. Personnel must be thoroughly authenticated before they are permitted access to the system. Systems and networks are regularly scanned for vulnerabilities to promote a protected operating environment.

Application Security

We follow a comprehensive program designed to detect and prevent vulnerabilities in this app at all times. Security awareness, secure coding practices, and regular vulnerability tests are used to promote proper levels of security in web applications and client software. Patches are applied in a timely manner and in the event of a serious threat, Firethorn Holdings, LLC can implement a mandatory update feature that forces clients to upgrade to a new version of the software.