The numeric code, or search code, is a short cut for locating your Provider (Financial Institution). To find the Search Code, do the following:
- From mobilebanking.com click Supported Providers.
- Search for your Provider.
- Select the Provider.
- The Provider's search code displays under Download Tips.
You can use the Search Code to add a Provider by doing the following on your mobile device:
- From the Mobile Banking Home screen, select Add a Provider.
- Select Search All.
- Enter the 5-digit Search Code.
- Select Search. One Provider displays in the search results.
We use your mobile device phone number (or Secure application ID), email address and zip code to communicate with you about our Mobile Banking service. We do not share your information with, or sell it to, other marketers without your permission. We may share your information with affiliates as well as vendors we've hired to assist in providing our services.
To download Mobile Banking to your mobile device, refer to the following steps.
Standard Providers
To use Mobile Banking with one of our Standard Providers you can download the application from mobilebanking.com or through your wireless carrier.
For enrollment information refer to How do I enroll in Mobile Banking?
Featured Providers
To use Mobile Banking with one of our Featured Providers, enroll in Mobile Banking from the Featured Providers mobile banking website. During the enrollment process you will receive information about how to download the application to your mobile device.
For enrollment information refer to How do I enroll in Mobile Banking?
Confirm that the account you'd like to see in Mobile Banking is one of our supported account types. Currently we support Banking Accounts (eg: checking, savings) and Credit Card Accounts. We are constantly adding new Providers and account types so please check back with us periodically.
Yes. Depending on your device, you must agree to the terms and conditions to use the application. When presented with the terms and conditions during initial enrollment or application upgrade, select Yes to proceed with activation.
Note: If No is selected, a message displays on the mobile device notifying you that you must accept the terms and conditions to use the Mobile Banking application.
If you want to display the Mobile Banking terms and conditions again after initially accepting them, do the following:
- From the Mobile Banking Home screen, select the Options menu.
- Select Settings, About.
- Highlight and select the Mobile Banking terms and conditions to review.
With Mobile Banking you can keep tabs on your money and bank when it's convenient for you. Mobile Banking works with many financial providers so you can view balance information and transaction history anytime.
Depending on your provider, you can do more with Mobile Banking such as: Bill Pay, Transfers, Provider Payments and P2P services. These additional services vary among our featured providers.
To find out which services each provider offers, refer to Supported Providers. Search for your provider to see a summary of accounts supported and features available.
Yes, you can use Mobile Banking on more than one mobile device as long as all devices meet the eligibility requirements for Mobile Banking. Remember, you will need to download the Mobile Banking application to each mobile device.
If you have accounts with one of our Featured Providers, you can register additional devices on the Provider's mobile banking website and obtain an activation code.
To take advantage of Mobile Banking you need to satisfy the following requirements:
- Enroll in online banking with a Provider
- Subscribe to a carrier and Provider that support Mobile Banking. (Refer to Supported Providers.)
- Use a supported mobile device enabled with Internet access. (Refer to Supported Devices.)
We use your mobile device phone number (or device ID), email address and zip code to communicate with you about our Mobile Banking service. We do not share your information with, or sell it to, other marketers without your permission. We may share your information with affiliates as well as vendors we've hired to assist in providing our services.
We use your mobile device phone number (or device ID), email address and zip code to communicate with you about our Mobile Banking service. We do not share your information with, or sell it to, other marketers without your permission. We may share your information with affiliates as well as vendors we've hired to assist in providing our services.
Standard Providers
To enroll in Mobile Banking with one of our Standard Providers, do the following:
- Install the Mobile Banking application on your mobile device.
Note: You can find the application on mobilebanking.com or through most of the major wireless carriers. - Launch Mobile Banking and select Explore Providers.
- Search for your Provider by entering the Provider's name.
Note: You can enter up to 28 characters and it's a good idea to enter the least common portion of your Provider's name. - Enter the device number for your mobile device.
Note: If your mobile device is NOT a phone, enter your Secure Application ID. - Enter the login credentials for your Provider.
Note: Your login credentials refers to the information you used to set up online banking with your Provider (eg: ID and password). - Set and confirm a 6-digit PIN for your Mobile Banking application.
Note: To add additional providers, repeat steps 2-5 for each Provider.
Featured Providers
Mobile Banking enrollment takes place on your Featured Provider's (Financial Institution's) mobile banking website (Internet Enrollment) and on your mobile device (Device Activation). To enroll in Mobile Banking, refer to your Featured Provider's mobile banking website.
Standard Providers
To add Standard Providers, do the following:
- Launch Mobile Banking and select Explore Providers.
- Search for your Provider by entering the Provider's name.
Note: You can enter up to 28 characters and it's a good idea to enter the least common portion of your Provider's name. - Enter your device phone number.
Note: If your mobile device is NOT a phone, enter your Secure Application ID. - Enter the login credentials for your Provider.
Note: Your login credentials refers to the information you used to set up online banking with your Provider (eg: ID and password).
Note: If you have not downloaded Mobile Banking, refer to How do I enroll in Mobile Banking?
Featured Providers
You can add additional Featured Providers, after initial enrollment, by enrolling in mobile banking from the Provider's online banking website (Internet Enrollment). Then, activating the Provider on your mobile device (Device Activation). Refer to your Featured Provider's mobile banking website for assistance.
Refine your search by doing the following:
- Enter more than 3 characters for the name of your Provider. You can enter up to 28 characters.
- Search on the least common portion of your Provider's name.
Note: Only Providers that have enabled wireless access are listed.
To identify your Provider, go to mobilebanking.com and then do the following:
- Click Supported Providers.
- Search for your Provider and then select the Provider from the list.
- Click the link to access the Provider's website.
By previewing the Provider's website, you can accurately identify your Provider in the search results.
If you are searching for your Provider from your mobile device, try refining your search by doing the following:
- Enter the name of your Provider. You can enter up to 28 characters.
- Search on the least common portion of your Provider's name.
Note: Only Providers that have enabled wireless access are listed.