The following error messages indicate that a browser setting needs to be changed in order to successfully download the application:

• HTTP Error 404: Not Found
• Blank Screen

Verify that you are using your mobile device's default browser and then do the following:

1. From the main menu on the device, select Browser.
2. Press the Menu button.
3. Select Options.
4. Select Browser Configuration.
5. Scroll down to Emulation Mode/Browser Identification, and change the setting to BlackBerry.
6. Press the Back button and then Save changes.

After saving the changes, re-open the 'Download Mobile Banking' SMS message and select get link to begin the download process.