To remove a provider, refer to the following steps.
Standard Providers
To remove a Standard Provider from Mobile Banking, do the following:
- From the Mobile Banking Home screen, select Manage Providers.
- Select Remove.
- Review the message and select Next.
- From the Remove Provider screen, select the Provider(s) you want to remove and then select Remove.
- Confirm the request to remove the Provider.
Note:
If the Provider is the last remaining one within the application, removing it will reset the application. As a reminder, you will receive a message indicating that mobile banking data will be removed and the Mobile Banking application will be deactivated.
Featured Providers:
To remove a Featured Provider from Mobile Banking, do the following from a browser:
- Go to the Mobile Banking section of your Financial Institution's (Provider's) online banking website and select the device to modify.
- Scroll to the Accounts section, click the link to Modify.
- De-select the checkbox next to accounts you do not want to view on the selected mobile device.
- Select Save Changes. The next time you login to the Mobile Banking application from your mobile device, the changes you made will appear after synchronization completes.
Related question: How do I show / hide an account?