To keep your Mobile Banking application active, we recommend that you login at least once every 30 days.

Standard Providers

After 90 days of no Mobile Banking activity with a Standard Provider, the application becomes inactive. To use Mobile Banking again, you must re-enroll with the Provider.

Featured Providers

After 90 days of no Mobile Banking activity with a Featured Provider, the application becomes inactive for that provider and must be reactivated from the Mobile Banking webpages on the provider's online banking website.

After 180 days of no Mobile Banking activity with a Featured Provider, the Provider is removed from your Mobile Banking application. You must then re-enroll in Mobile Banking with that Provider.